FAQ

Will I get my order?
There is only one answer to that - Yes! We have never failed to send out an order and we do it the next day, unless you place your order on a Friday or Saturday, then it's sent out Monday. We have a 99.8% delivery success rate that has even surprised us, since it's in the hands of the shipping company once it goes out our door. But if by chance you don't get it, you get your money back or we send it again, no cost to you.


How long until my order is delivered?
90% are delivered to you in 7 to 14 days.
10% take a few days longer, but they get there.

Why don't you have everything On Sale?
We're not into faking it! We simply price everything fairly. We too could put "Was $99.99, Now $9.99" on everything, but we believe you're more intelligent than to fall for that BS. When we do a sale, it is a genuine sale, where we actually have reduced the price for the period of the sale.

How do I measure my ring size?
See the Ring size chart


How do I measure my necklace size?
See the Necklace length chart


How do I measure my bracelet size?
See the Bracelet size chart


How do I measure my .... size?
Get someone to give you a hand with it.

 

Is it Jewelry or Jewellery?
Depends where you live. Jewelry is the USA spelling. Jewellery is the rest of the world spelling. But do you know why some USA words are shorter? It started with printing. In the early days of printing it took so long to do each letter, the more letters they could eliminate, the quicker they could get the newspapers printed.